Privacy Policy

Last Updated: December 10, 2024

Crushh ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

1. INFORMATION WE COLLECT

Personal Information You Provide:

  • Account Information: Email address and password when you create an account
  • Profile Information: Name, birthday, and preferences you choose to share
  • Conversation Data: Text messages and voice recordings you send within the app
  • Voice Data: Audio recordings when you use voice messaging features

Automatically Collected Information:

  • Device information (device type, operating system)
  • App usage data and interaction patterns
  • Crash reports and performance data

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Provide and maintain our AI companion service
  • Process your voice messages and generate AI responses
  • Personalize your experience and remember conversation context
  • Improve our AI models and service quality
  • Send service-related notifications
  • Ensure security and prevent fraud
  • Comply with legal obligations

3. THIRD-PARTY SERVICES

We use the following third-party services:

  • Firebase (Google): Authentication and data storage
  • ElevenLabs: Voice synthesis for AI responses
  • OpenAI: AI language model for conversations

These providers have their own privacy policies governing the use of your information.

4. DATA STORAGE AND SECURITY

  • Your data is stored on secure servers provided by Firebase (Google Cloud)
  • We use encryption for data transmission
  • Voice recordings are processed and not permanently stored after generating responses
  • Conversation history is stored to maintain context but can be deleted at your request

5. YOUR PRIVACY RIGHTS

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and associated data
  • Export your data
  • Opt out of certain data processing

To exercise these rights, use the "Delete Account" option in Settings or contact us at support@crushh.app.

6. DATA RETENTION

  • Account data is retained while your account is active
  • Conversation data may be retained for up to 90 days for service improvement
  • You can delete your data at any time through the app

7. CHILDREN'S PRIVACY

Crushh is intended for users 18 years and older. We do not knowingly collect information from anyone under 18. If you believe we have collected information from a minor, please contact us immediately.

8. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or via email.

10. CONTACT US

For questions about this Privacy Policy:

Email: support@crushh.app

By using Crushh, you acknowledge that you have read and understood this Privacy Policy.